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Universal Advisor

FNB

Job Description

  • Build and maintain strong relationships with clients.
  • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
  • Educate customers to the correct Banking platform aligned with their needs.
  • Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
  • Analyze customer data and recommend tailored solutions.
  • Achieve sales results by providing contextual and integrated financial solutions to customers.
  • Conduct yourself in an ethical manner.
  • Takes accountability for own performance, personal and career development.
  • Show empathy with customers.
  • Stay updated on industry trends and product knowledge.

Qualifications and Skills

  • A completed financial related qualification (NQF5 or higher)
  • 1-2 years’ experience in Client Services Support and delivery

Location

Riversdale, Western Cape