Job Description
- Act responsibly with work related resources to contribute to cost containment
- Effectively plan and schedule manager's activities to continuously improve quality and service delivery within area
- Continuously assess own performance, seek timely and clear feedback and request development where appropriate
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
- Deliver on contracted performance objectives according to set procedures and agreed service level agreements
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Build and maintain stakeholder relationships
Qualifications and Skills
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Location
Johannesburg, Gauteng
