Customer Service Manager

Job Description

Customer Service - informal and formal feedback, and customer complaints chart 
Store Standards - SOPs 
Communication - Informal and formal feedback 
Training- customer complaints chart, and store audits 
Social Responsibility - informal and formal feedback, and local newspaper 
Administration - Informal and formal feedback 
Ad-hoc Projects - Project Plans 
Customer service ethos

Qualifications and Skills

Minimum requirements

Matric
12-18 months face-to-face customer service experience
Valid Driver’s License

Location

Vincent Park - Eastern Cape