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Beauty Advisor

Clicks Riverview Shopping Centre

Job Description

  • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
  • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
  • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
  • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
  • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
  • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
  • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Qualifications and Skills

  • Essential: Grade 12
  • Desirable: Relevant Beauty/skincare qualification
  • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Location

Roodepoort, Gauteng